Refunds

How to handle refunds

Processing Showthemes Refunds
Log into Showthemes Dashboard: https://www.showthemes.com/wp-admin/ STEP ONE – Cancelling Subscription(s) Select Users and search for the email add...
Wed, 29 Apr, 2020 at 3:06 PM
Processing Tesla Themes Refunds (and partial refunds)
Timing of Refunds and Guidelines Refunds are not processed immediately (unless someone writes in and wants to change what they purchased).  The reason ...
Wed, 29 Apr, 2020 at 3:18 PM
Refund Request Initial Responses
When we receive a refund request, send one of the following confirmation responses (which differs dependent on the text in the ticket). The canned responses...
Wed, 29 Apr, 2020 at 3:23 PM
Processing Partial Refunds or Duplicate Payments – Showthemes
Whether refunds are full or partial, when we process them, our system automatically expires memberships and licenses in PayPal and Stripe. The good news is ...
Wed, 29 Apr, 2020 at 3:28 PM