If a member asks to change his/her email address:

1. Verify that the initial account or email address he/she has provided is correct in aMember: https://teslathemes.com/amember/.
   Note: the account should be active. If not, suggest that they purchase new and create a new account.
2. Click on the "Edit" account icon.
   
3. Change the email address here:
   
4. Then Save.
5. Finally use the "Resend Signup E-mail" so the user can access Tesla with his/her new email address.
6. Status: "Pending".
7. We should check with the user in a couple of days. If the user does not answer, we can check if they have recently access.
   
8. Then, mark as "Resolved".